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Yoann E. A. Le Bihan

IT & Law – Data Protection & Privacy (CIPP/E)

Yoann E. A. Le Bihan
Professional Status
Open to opportunities
About Me
15+ years in IT, mostly as a consultant specialized in open source technologies. Now Head of IT Operations at Luxair (national airline and ground handling operator in Luxembourg).

Attorney-at-law admitted in California, offering advice in the fields of privacy, compliance and IT governance (not in the aviation sector).

More details available in Experience and Education sections of this online resume and on my LinkedIn profile.
  • IT Operations include IT Infrastructure (Systems & Network), Service Desk, and Application Management
  • Coordinator for all compliance matters within IT (including interface with CISO, DPO, Internal Audit, Risk Management, and Legal)
  • People management & Budget management
  • Reporting to CIO
  • IT Regulatory & Compliance matters expert (GDPR, PCI-DSS)
  • Review and maintenance of IT architecture and data flows (including personal data and booking flows), diagrams and documentation
  • IT Security point of contact (pentests, audits), follow-up with CISO
  • IT Security procedures drafting, awareness training for operational teams
  • Technical expert for infrastructure design and the portfolio of applications
  • Project management of several IT internal initiatives
  • Relationship management with external vendors, suppliers, service providers, and expert consultants on relevant topics
  • Company management
  • Umbrella company for freelance contractor jobs
  • Vehicle for development projects
  • Ad-interim management of 10 engineers (systems, virtualization, storage, backup, DBAs)
  • HR management, recruitment (screening and interviews)
  • Interaction and negotiation with suppliers (vendors, manufacturers, service providers)
  • Resource management for requests from other teams, PMOs, product owners, and business managers
  • Major transition to IaaS/DevOps model (industrialization and Agile provisioning)
  • Multicultural environment (collaboration with teams in Northern Ireland and Portugal)
  • Highly critical, highly available environment, including low latency trading components
  • Technical environment: RHEL 5/6/7; Ansible; Satellite 6; HP 3PAR; EMC DataDomain
  • Red Hat Satellite 6 / Standard Operating Environment Implementation Project
    - Single Point of Contact for the Group (Clearstream/DBG), coordination of the Standard Operating Environment (SOE) project with Red Hat Consulting resources
    - Project Management & Coordination (cross-country) of technical resources
    * Integration with existing infrastructure (Jenkins/Git, Puppet, DHCP/DNS)
    * Interaction with other corporate initiatives (cloud computing, virtualisation)
  • Daily administration
    - RPM packaging, management of internal software builds and middleware packages from third-party vendors (e.g. Red Hat JBoss), Satellite channels management and follow-up
    - Administration, deployment and maintenance of RHEL and Red Hat Satellite servers
    - Maintenance of kickstart scripts and deployment documentations and procedures
  • Technical referent for R&D PoC on containerization (Docker)
    - Docker integration with existing software repositories
    - RPM packaging of middleware and tools for customization of Docker containers
    - Technical support for integration of software components in customized containers
  • DNS Migration Project
    - Deployment of PowerDNS with replicated MariaDB instances
    - Bind zones migration (relying on PowerDNS scripts)
  • Software Migration Project: Single Point of Contact (SPOC) for Unix Systems Team
    - IBM WebSphere deployments (interaction with Middleware Team)
    - IBM ECM (Content Management software suite / interaction with IBM consultants)
    - IBM DB2 (interaction with DBA Team)
  • Project Management (Configuration Management & Compliance Checks)
    - Review of kickstart scripts and deployment processes
    - Deployment, configuration and customization of a testing Puppet server
    - Creation and optimization of Puppet manifests
    - Step-by-step deployment of Puppet agents in a testing Linux environment
    - Deployment and configuration of Red Hat Satellite 5's Configuration Channels feature
    - Development of management scripts relying on Satellite's API
    - Study of integration of a FIM (File Integrity Monitoring) tool to comply with audit requirements (Tripwire-based)
  • Project Management (Servers Automated Inventory)
    - IT assets inventory project management (OCSng-based + custom developments)
    - Deployment, configuration and customization of an OCSng inventory server
    - Massive deployment of OCSng's agent in Linux & Solaris environments
    - Customization and debugging of OCSng's agent according to business needs (including Network module debugging for Solaris)
    - RPM packaging for scripted and fully automated future deployments
    - Management of a customized development (assets' lifecycle management tool) linked with OCS database (interface between developers and internal customers)
  • Deployment of new Linux environments
    - Industrial deployment of RedHat-based environments (RHEL 4 & 5) with PXE + kickstart
    - Deployment of hosting platforms based on Debian Linux
    - Management of new applications' deployment projects (planning & resource management)
  • Daily management of a thousand Linux servers hosting environment (part of a 3-people team)
    - Incident management (in priority for running environments)
    - Connection with other technical teams (storage, network, middleware...)
  • Consultant for the global virtualisation project of data centers
    - VMware vSphere 4 Enterprise Plus
    - Deployment, configuration and customization of ESX and vCenter servers
    - Best-practices and documentation writing
    - Microsoft PowerShell management and administration scripts development
  • VMware / vSphere 4 architecture and virtualization expertise
  • Management of an operational and technical assessment of virtualized infrastructure and delivery processes (x86 and IBM pSeries / AIX environments)
  • Technical referent on x86 virtualization for the global data centers reorganization project
  • Study and technical supervision of network optimization project for virtualization (Cisco Nexus 7000, 5000, 2000 and 1000v)
  • Management of virtualization projects for several internal entities
  • Full EMC SAN storage environment (zoning design and inter-rooms / inter-datacenters switching for high availability challenges, study for DRP readiness)
  • VMware Infrastructure 3 / vSphere 4 (case study, pre-sales support, deployment consulting)
  • VI3 trainer (on-site training, labs deployment, case studies)
  • Design work for building an open source-based international CDN, mainly in Asia and Europe
  • Design work with IBM SAN storage solution (DS3000 series) + iSCSI or Fibre Channel switching (Cisco MDS 9000 switches for Fibre Channel part)
  • Industrial and media clients
  • Administration of web hosting environment (LAMP, DNS)
  • Administration of ToIP servers (Asterisk, Callweaver...), load balancers (F5 BigIP), monitoring servers (Nagios, Cacti)
  • Virtualisation project (VMware ESXi / vSphere 4)
  • Management of backup migration project (NetVault / TiNa)
  • Preliminary study for DRP project
  • Hitachi NAS management and upgrade project (NFS / iSCSI protocols)
  • Security analysis of the infrastructure
  • Development and writing of PCI-DSS-compliant procedures
  • Deployment and control of PCI-DSS procedures implementation within the company
  • Technical support to production's team for deployment and administration
  • Configuration and deployment of file integrity monitoring software Tripwire
  • Development of processes for Linux server administration
  • Development of administration shell scripts
  • Development of written procedures guides for international support teams in English
  • Deployment and administration of Red Hat Enterprise Linux systems (around 100 physical HP servers and 50 virtual machines powered by Xen)
  • Deployment and administration of test environments (qualification and integration) for stock-exchange quotation engines NSC and UTP
  • Software packaging and versioning for EUA and production
  • Configuration and deployment of switching devices (Cisco IOS)
  • Development of a statistical summarization tool for WiFi hotspots network
  • Survey for the Intranet rewriting project and the associated billing tool
  • Development of a modular Extranet for customers
  • LAMP environment
  • Guidelines for the development of technical "Data Storage Management" offers (outsourced data storage)
  • Support on global HA managed solution development as part of end customers' BCP/DRP (redundant networks, multisite backups, high density equipment)
  • Feasibility study on an ESX virtual machine deployment project
  • Feasibility study on a WAN deployment for value-added services (BGP4 peering with Tier-2 telcos)
  • Technical environment: EMC Symmetrix DMX-3 (SAN) + Cisco MDS 9000 switches (Fibre Channel for SAN switching)
  • Deployment of a Web hosting platform, administration, monitoring and management of dedicated servers (around 20 servers hosted in Telehouse, Redbus and OVH)
  • Development of a remote backup service called Hard Disk over Network (HDoN) in Linux and BSD environments (SFTP and rsync over SSH protocols)
  • Deployment of IP centrex solutions under Asterisk
  • Development of IVR for charged numbers (critical environment - 50k minutes per month)
  • French translation of WebDrive software and exclusive distributor in France
  • Development of an e-commerce platform for Doriane – Zalys (LAMP environment)
  • Development (LAMP) and system administration (Linux and Windows 2003) for a client

Developer & System Administrator

June 2002 to January 2004
  • First job experience, working (remotely) as a PHP developer (part-time while studying)